jp108 is committed to handling your personal data with transparency, care, and accountability. This Privacy Policy explains what information we collect, how we use it, who we may share it with, and what rights you hold as a User of the jp108 Platform. Please read it carefully alongside our Terms & Conditions.
jp108 operates the online betting platform accessible at https://jp108.bet (the "Platform"). In the course of providing our sportsbook, live casino, slot, virtual sports, bingo, and togel (Indonesia's traditional numbers lottery) betting services to Users located primarily in Indonesia, jp108 necessarily collects, processes, and stores certain categories of personal data.
This Privacy Policy applies to all personal data collected from individuals who visit, register on, or otherwise interact with the jp108 Platform, including data submitted during account registration, KYC verification, financial transactions, customer support interactions, and general platform browsing.
jp108 acts as the data controller with respect to all personal data collected directly from Users through the Platform. Where jp108 engages third-party processors (such as payment providers and identity verification services), those processors act under contractual instructions from jp108 and are not permitted to use your data for their own independent purposes.
jp108 collects personal data in the following categories. Not all categories apply to every User — the data collected depends on how you use the Platform and at what stage of the account lifecycle you are.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (KTP/passport) | Account registration; KYC/AML compliance; age verification (21+) |
| Contact Data | Email address, Indonesian mobile phone number, residential address | Account communications; transaction alerts; support responses |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon); e-wallet account identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja); transaction history; deposit and withdrawal amounts in IDR | Payment processing; fraud prevention; AML monitoring; withdrawal verification |
| KYC Documents | Scanned or photographed copies of national identity card (KTP), passport, selfie with document, and bank statement or utility bill for address verification | Identity verification; regulatory compliance; fraud prevention |
| Usage Data | Pages visited, games played, bet history, session duration, search queries, feature interactions | Platform improvement; responsible gaming monitoring; personalisation |
| Device & Technical Data | IP address, device type, operating system, browser type and version, screen resolution, time-zone setting | Security monitoring; fraud detection; geolocation verification; platform optimisation |
| Communications Data | Records of live chat conversations, email correspondence, WhatsApp message logs (metadata only), and support tickets | Quality assurance; dispute resolution; compliance audit trail |
| Marketing Preferences | Opt-in/opt-out status for promotional emails and SMS; preferred communication channel | Sending promotional offers only to Users who have consented |
jp108 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data (beyond photographic KYC documents used solely for identity matching), or data concerning health conditions, except where a User voluntarily discloses health-related information in the context of a responsible gaming self-exclusion request.
jp108 collects personal data through the following means:
jp108 processes personal data under one or more of the following legal grounds, depending on the nature and purpose of the processing activity:
jp108 uses your personal data for the following specific purposes:
jp108 does not sell, rent, or trade your personal data. We disclose personal data to third parties only in the following limited circumstances:
jp108 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of Account + 5 years post-closure | AML regulatory requirement |
| KYC Documents | Duration of Account + 5 years post-closure | AML regulatory requirement |
| Financial Transaction Records | Duration of Account + 5 years post-closure | AML and financial audit requirements |
| Betting & Game History | Duration of Account + 3 years post-closure | Dispute resolution; regulatory audit |
| Support Communications | 3 years from last interaction | Quality assurance; dispute resolution |
| Device & Technical Logs | 12 months rolling | Fraud detection; security monitoring |
| Marketing Preferences | Until opt-out + 12 months | Evidence of consent |
On expiry of the applicable retention period, personal data is securely deleted or permanently anonymised. Where anonymisation is used, the resulting data no longer constitutes personal data and may be retained indefinitely for aggregated analytics purposes.
jp108 implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Key security measures include:
jp108 uses first-party cookies and similar tracking technologies on the Platform. We do not use third-party advertising cookies or tracking pixels from ad networks. The cookies jp108 sets serve the following purposes:
You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your jp108 Account. jp108 does not respond to browser "Do Not Track" signals at this time, as no industry-standard protocol exists for how such signals should be interpreted.
As a User of the jp108 Platform, you hold the following rights with respect to your personal data. To exercise any of these rights, contact jp108 support at [email protected] with the subject line "Data Rights Request". jp108 will acknowledge your request within 3 business days and provide a substantive response within 30 calendar days.
The jp108 Platform is strictly intended for adults aged 21 years and older. jp108 does not knowingly collect personal data from individuals under 21 years of age. The age verification step of the registration and KYC process is specifically designed to identify and reject applications from underage individuals.
If jp108 discovers that personal data has been collected from an individual who was under 21 years of age at the time of registration — whether through a KYC review, a third-party report, or any other means — jp108 will immediately suspend the relevant Account, void any outstanding bets or balances, and permanently delete all personal data associated with that Account.
If you are a parent or guardian and believe that your child has accessed or registered on the jp108 Platform, please contact jp108 support at [email protected] immediately. jp108 takes underage gambling extremely seriously and will act promptly on any such report.
The jp108 Platform may contain references to third-party services such as game studio support pages, payment provider help centres, and sporting league websites. These references do not constitute endorsements, and jp108 is not responsible for the privacy practices of any third-party website or service.
When you access a third-party site or service from the jp108 Platform, you do so under that third party's terms of service and privacy policy. jp108 encourages Users to review the privacy practices of any third-party service they interact with in connection with their jp108 Account — particularly payment providers such as OVO, DANA, GoPay, ShopeePay, and LinkAja, each of which operates under its own independent privacy framework.
jp108 operates infrastructure that may process personal data on servers located outside of Indonesia. Where such transfers occur, jp108 ensures that appropriate safeguards are in place to protect personal data to a standard consistent with this Privacy Policy. Safeguards used by jp108 for international transfers include standard contractual clauses incorporated into data processing agreements with third-party vendors, and selection of vendors located in jurisdictions that maintain adequate data protection frameworks.
By registering an Account and using the jp108 Platform, you acknowledge that your personal data may be transferred to, stored in, and processed in countries outside Indonesia. jp108 will always maintain the protections described in this Privacy Policy regardless of where processing occurs.
jp108 reserves the right to update or replace this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, jp108 will notify registered Users via email and publish the updated Privacy Policy on this page with a revised effective date.
Your continued use of the Platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the changes. If any revision materially affects the way jp108 processes data in a manner that requires your renewed consent, jp108 will request that consent explicitly before continuing to process the relevant data.
jp108 recommends that you review this Privacy Policy periodically. The version number and effective date displayed at the top of this page indicate when the current version was last published.
For all questions, concerns, or formal requests relating to this Privacy Policy or jp108's data practices, please contact the jp108 Data Protection team through the following channels:
jp108 will acknowledge all privacy-related requests within 3 business days and provide a substantive response within 30 calendar days. For complex or high-volume requests, jp108 may extend this period by a further 60 days, in which case you will be notified of the extension and the reason for it within the initial 30-day window.
jp108 does not charge a fee for processing data rights requests unless they are manifestly unfounded, repetitive, or excessive. In such cases, jp108 will notify you of the applicable fee before proceeding.
These commitments translate the clauses above into practical, day-to-day protections that every jp108 User benefits from automatically.
Every piece of data you send to jp108 — login credentials, KYC documents, payment instructions — travels over a TLS-encrypted connection and is stored using AES-256 encryption at rest. Your information is never transmitted or stored in plaintext.
jp108 does not sell, rent, or license your personal data to advertisers, data brokers, or any other third party for their own commercial purposes. Your betting history, identity data, and contact details stay within the jp108 ecosystem.
Access, correct, export, or request deletion of your personal data at any time by emailing [email protected]. jp108 processes all data rights requests within 30 calendar days and charges no fee for standard requests.
jp108 sends promotional communications only to Users who have explicitly opted in. You can withdraw consent at any time through your Account notification settings or by contacting support — no dark patterns, no pre-ticked boxes.
jp108 collects only the personal data genuinely needed to deliver, secure, and improve the Platform. We do not collect sensitive categories of data beyond what is strictly required for KYC and responsible gaming purposes.
jp108 operates clear, documented retention schedules (see Section 7). Data is securely deleted or anonymised as soon as the applicable retention period expires. We do not hold data indefinitely "just in case".
If anything in this Privacy Policy is unclear, or if you want to exercise any of your data rights, our support team is available 24/7. Alternatively, explore the Platform with confidence knowing your data is protected.